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MOM & POP App – Account & Data Deletion

MOM & POP respects your privacy and gives users of the MOM & POP App the ability to request deletion of their account and personal data.

The MOM & POP App and the MOM & POP online store at headshop.mt are operated by Mirovia (Malta) Ltd.

Delete Your MOM & POP Account

If you have created a customer account through the MOM & POP App or headshop.mt, you can request the permanent deletion of your account.

To request account deletion, please contact us at:

Email: info@headshop.mt

Please use the subject:

Account Deletion Request – MOM & POP App

For security purposes, please send your request from the email address associated with your MOM & POP account. We may need to verify your identity before processing the request.

Once your request has been verified, we will process the deletion of your account and the personal data associated with it, subject to any information that we are legally required to retain.

Request Deletion of Personal Data

You may also request deletion of certain personal data associated with your MOM & POP account without requesting deletion of the entire account.

Please contact:

Email: info@headshop.mt

Please use the subject:

Data Deletion Request – MOM & POP App

Tell us which personal data you would like us to delete. We may contact you to verify your identity and clarify the scope of your request.

What Data May Be Deleted?

Depending on how you have used the MOM & POP App and our online store, deletion may include data such as:

• Your name
• Email address
• Telephone number
• Delivery or account addresses
• Customer account information and identifiers
• Saved account preferences
• Other personal information associated with your customer account

Where technically and legally possible, this information will be permanently deleted or anonymised.

Information We May Need to Retain

Some information cannot always be deleted immediately.

Mirovia (Malta) Ltd. may retain certain information where necessary to comply with applicable legal, accounting, tax, fraud-prevention, dispute-resolution or regulatory obligations.

This may include records relating to previous purchases, invoices, payments or transactions where retention is required by law.

Any information retained for these purposes will only be kept for the applicable retention period and will not be retained longer than necessary for those purposes.

Processing Your Request

We will process verified account and data deletion requests within the time limits required by applicable data protection legislation.

Once your account has been deleted, you may lose access to account information, order history, saved details and other account-related features.

Account deletion is permanent and may not be reversible.

Privacy

For further information about how MOM & POP processes personal information, please see our Privacy Policy.

Contact

Mirovia (Malta) Ltd.
MOM & POP
Email: info@headshop.mt
Website: headshop.mt

For questions concerning your MOM & POP App account or personal data, please contact us at the email address above.